Volunteer Coordinator
Department: Advocacy
Reports To: Assistant Director of Advocacy
FLSA Status: Exempt
Salary Range: $50,000-$53,000
Position Overview
Recruits, retains, supports, and develops DARCC volunteers for all program and administrative needs and to ensure 24/7 coverage for crisis services.
Key Responsibilities
Provides professional staff support to DARCC volunteers.
Ensures that DARCC has a volunteer presence in the community and volunteers provide effective, client-centered services.
Supervises volunteers in conjunction with program leads in order to best serve clients and ensure complete records.
Recruits, screens, interviews, and helps train new volunteers.
Coordinate the 40-hour OAG training in collaboration with the Assistant Director of Advocacy and maintain all training materials and documentation.
Responsible for maintaining the monthly on-call schedule for volunteers.
Create and manage volunteer appreciation events and formal volunteer communication.
Develop and implement a recruitment and retention plan for volunteers.
Participate in annual volunteer evaluations.
Assign volunteers based on identified volunteer needs and assists in scheduling volunteers for outreach events in conjunction with program leads.
Identify and implement best practices and processes to ensure volunteer services are meeting agency needs.
Responsible for the maintenance, stocking and oversight of the organization’s care closet.
Provides participation and financial records in order to submit grant and financial reports.
Collaborates with other community agencies and service providers.
Represents the agency in association with other agencies, at volunteer events, at fundraising events, and with donors at the direction of the CEO.
Provide hospital accompaniment and crisis hotline support as needed and be a part of the rotating on-call schedule.
Interviews, selects and evaluates the performance of volunteers.
Provide training and education to volunteers as needed.
Other duties as assigned.
Qualifications
Bachelor’s degree required.
2+ years of volunteer management experience preferred.
Ability to read, analyze, interpret, and evaluate documents.
Must demonstrate reasonable proficiency with computers and other electronic devices as well as agency software needed to fulfill responsibilities.
Ability to effectively communicate with individuals through a variety of mediums.
Ability to respond effectively to the most sensitive inquiries or complaints.
Must believe in, support, and act in accordance with the agency’s mission statement, strategic goals, policies, and guidelines.
Ability to maintain a non-judgmental, accepting attitude towards people of any race, color, religion, ethnicity, sexuality, age, appearance, or economic status.
Job Specifics
Work Setting: Hybrid virtual and remote schedule, at least 2 days in the office a week.
Schedule: Day and evening hours in addition to occasional weekend hours required.
Occasional travel locally and in the greater Dallas area.
Frequent sitting, standing, and walking.
Lifting of items under 30 pounds
To apply for open positions, please send a resume with cover letter to careers@dallasrapecrisis.org.
We receive a large number of applications. If you are selected for an interview, we will contact you as soon as possible.
Please leave the phone lines open for our clients.